Remember this from last August?
Computer system outage delays flights out of New York City
NEW YORK – Travelers trying to leave a New York City airport Saturday may face signficant delays due to equipment failure affecting Delta Airlines, authorities said. The computer system that tracks planes is down in D.C., which has air traffic controllers scrambling to reroute flights around that zone near the nation’s capital, according to a Delta spokesman. That is affecting flights leaving LaGuardia Airport and heading south. Shortly before noon, departure delays were at 1 hour and are expected to grow, the spokesman said. An estimated time of restoration was not given. Read More>>>
Then of course it was resolved:
One Year later this happens to Delta:NEW YORK —The Federal Aviation Administration says the computer problem that created massive delays on flights throughout the Northeast has been resolved and that flights are returning to normal. A computer problem at a Virginia air traffic control center led to significant flight delays Saturday at airports in the Washington and New York City areas, the FAA said. Airports with delays included Baltimore-Washington International Airport, where departures were stalled up to two hours as of 1:15 p.m. ET, the FAA said. An unspecified problem emerged in a computer system that processes flight plans at the Washington Air Route Traffic Control Center in Leesburg, Virginia, forcing the FAA to temporarily halt departures for all planes at the D.C.-area’s three major airports, the FAA said. Pix11 Read More>>>>>>
Q&A: Delta CEO on outage, efforts to ‘win back’ passengers Airline, passengers disappointed after long period without cancellations
NEW YORK — Delta Air Lines is spending $150 million this year on technology upgrades, including a better mobile app. But what CEO Ed Bastian never saw coming was a vulnerability to its reservations and operations servers that would cripple his airline for days. A computer outage Monday morning grounded planes around the world, stranding thousands of summertime travelers left in limbo as Delta struggled to sort out the mess, its reputation as an on-time airline severely tarnished. Problems lingered through Thursday, and the Atlanta-based airline had canceled more than 2,100 flights. Thousands of other flights were delayed. Bastian, who took over as CEO in May, told The Associated Press Wednesday that the problem started when an electrical component failed and let to a shutdown of the transformer providing power to the airline’s data center. A small fire was partly to blame. The system moved to backup power but not all of the servers were connected to that source, which caused the cascading problem. Below are the highlights of Bastian’s interview, edited for length and clarity. DP Read More>>>>>